GovAI L&D Platform Review

About you

Your Details

Full Name *

Please enter your name

Role / Title *

Please enter your role

Agency / Department *

Please enter your agency

Mode

Section A

Your Role & Context

~5 min

A1How do you interact with the current L&D platforms day to day?

What content or services do you own or support? How often are you in the platforms vs. working around them?

A2If you had to describe the current L&D environment in one sentence to a new colleague, what would you say?

What is working? What is not? What would be the first thing you would fix?

Section B

Current Platforms

~15 min

GovTEAMS / Knowledge Hub

ILE

GovAI Chat / MKDocs

B1How is GovTEAMS / the Knowledge Hub used for L&D delivery today? What is it doing well and where does it fall short?

Usage, SSO issues, ease of content management, analytics — and what would break if it was removed?

B2Walk me through how the ILE is used. Who uses it, for what content, and how is it maintained?

Who manages it? Is the open-source model sustainable? GovTEAMS SSO integration — any issues?

B3What is the intended role of GovAI Chat in the L&D ecosystem? How does it sit alongside the Knowledge Hub and ILE?

Permanent or pilot? VanGuard vs GovTEAMS SSO — is this a problem? How should it eventually interact with the other platforms?

Section C

User Experience & Demand

~10 min

C1Who are the primary learner audiences — and are all their needs currently being served well?

APS generalists vs. tech-specialist roles? Accessibility? Mobile usage? Any groups who struggle to access content?

C2What does a 'bad' learner experience look like on the current platforms? Can you give an example?

Content discovery, authentication issues, performance, inconsistency across platforms?

C3How do learners currently discover training? How do they know what to do next after completing something?

Any personalised or recommended learning? Do people drop off after one module?

Section D

Analytics & Measurement

~5 min

D1What learning and usage data can you currently pull — and what decisions can't you make due to data gaps?

Completion rates, time-on-task, agency/role breakdowns? How do you demonstrate value to the Program?

D2If you could have one piece of data you don't have today, what would it be and why?

What would that data enable you to do differently?

Section E

Future Direction

~5 min

E1In an ideal world, what does the GovAI L&D platform environment look like in 12–18 months?

Single platform or best-of-breed? AI-native vs. traditional LMS? What does success look like?

E2What are the biggest risks if the architecture decision is wrong?

Cost blow-out? Vendor lock-in? User abandonment? What would be unrecoverable?

E3Is there anything about the current environment — technical, political, or organisational — that isn't in any document but the team should know?

Known constraints? Pending decisions? Stakeholder sensitivities?

GovAI L&D Platform Review — SME Input

Thank you for your input

Your Details

Your Role & Context

Current Platforms

User Experience & Demand

Analytics & Measurement

Future Direction